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Mike Service: A Profession Formed by Curiosity and Know-how

Admin by Admin
December 13, 2025
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Mike Service: A Profession Formed by Curiosity and Know-how
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As a highschool junior in 1987, a easy dinner dialog Mike Service had together with his father planted the seed for a future in manufacturing. His dad described a computer-controlled machine he noticed throughout a tour at Miller Fabrication Options that “was operating all by itself.” 

That idea intrigued Mike, who – luckily for Miller – finally would spend his complete profession working with these very machines and watching them evolve in methods he nonetheless finds attention-grabbing at this time. 

We sat down with Mike to speak about his 35 years at Miller Fabrication Options, and he shared some fascinating insights:

Q: When did you be a part of Miller and what was your first position?

After finding out electronics within the Air Power, I returned residence in 1991 and recalled that dinner desk dialogue with my dad. It felt pure to use for a job at Miller, the place I used to be employed in December of that yr. 

My first cease was within the inspection division. Mike Aaron (a top quality course of supervisor and one other Miller long-timer) was my boss. He taught me how one can use the inspection instruments we had again then, together with the fitting strategy to deburr components and write inspection experiences.

In these early years, I spent a variety of time reviewing buyer drawings, creating work-holding setups, creating device lists, writing applications and operating the primary components myself to “show out” the method earlier than handing it over to manufacturing.

Q: How did your profession develop from there?

Throughout my first yr at Miller, I used to be launched to a CAD/CAM software program referred to as Mastercam that integrates design and manufacturing processes. On the time, we had model 3. Greater than 30 years and 24 variations later, we’re nonetheless utilizing Mastercam to create machine applications.

I additionally led our early engineering division, serving to to form how we strategy

programming and course of growth. I’ve been concerned in nearly each a part of the enterprise in a method or one other, and every expertise has added one other layer of understanding that I depend on at this time.

Q: How did becoming a member of Miller have an effect on your profession trajectory?

Becoming a member of Miller set the course for my complete profession. After I began, I didn’t know precisely the place it could take me – I simply knew I needed to study and be hands-on. Miller enabled each of these issues.

Transferring from inspection into programming opened a complete new aspect of producing that instantly caught my curiosity. I used to be drawn to understanding how issues labored – how an idea on paper grew to become a completed half. That curiosity saved pushing me to study, experiment and develop as know-how developed.

Mentorship from Mike Aaron and the Miller brothers taught me to strategy issues collaboratively. If what we have been doing didn’t work, we backed up and thought of it in a brand new manner, till finally, we have been profitable once more.

Wanting again, becoming a member of Miller didn’t simply form my profession, it molded how I deal with challenges – by staying curious, being adaptable and all the time on the lookout for higher methods to get issues accomplished.

Q: What alternatives did Miller deliver your manner?

Miller has opened so many doorways over time. I’ve had the possibility to work with gear, know-how and processes that I most likely wouldn’t have seen wherever else.

From early on, the corporate trusted me to tackle new challenges – studying new software program, programming totally different machines and serving to construct new processes from the bottom up. These alternatives constructed my confidence and formed the remainder of my profession.

An instance is after I instructed we put money into a brand new program referred to as SolidWorks. All the things I’d examine it confirmed it may remedy a lot of our fixture-design challenges and make us extra suitable with our prospects’ techniques. Miller is open to staff’ new concepts and proposals. In truth, we’re nonetheless utilizing SolidWorks.

For me, a major second was when a buyer requested how we might meet manufacturing quantity. That query led me to design a number of customized machines that didn’t exist commercially – every with contact screens, PLC controls for movement and spindle velocity and through-spindle coolant techniques for superior tooling.

It was an actual crew effort. Lots of proficient individuals have been concerned, and (now-retired colleague) Jerry Stahlman’s assist was particularly key. That challenge pulled the whole lot I’d discovered collectively and pushed me to create one thing totally new. Alternatives like which can be what maintain the work thrilling and significant.

Q: How has know-how modified throughout your tenure?

The adjustments have been unimaginable. After I began, virtually the whole lot was guide – tape readers, fundamental controls and handwritten applications. Each step took time and persistence, and there was a variety of trial and error.

As know-how superior, so did the best way we labored. The introduction of recent laptop numerical controls (CNC) and CAM software program utterly modified manufacturing. 

One other large shift got here once we moved from high-speed metal drills to carbide drills below three-quarters of an inch. Not all machines had through-coolant techniques on the time, so we modified some and used particular holders on others. There was some pushback at first, however as soon as we discovered the fitting speeds and feeds, drilling occasions dropped by about 75%. That made a huge effect on productiveness.

Q: What has saved you at Miller for 35 years?

It’s the chance to continue to learn. There’s all the time one thing new: new machines, new software program, new challenges that make you suppose in another way. It retains the work attention-grabbing.

I’ve additionally all the time appreciated that Miller invests in the fitting instruments and know-how. The corporate is dedicated to doing issues the fitting manner and giving individuals what they should succeed. 

However greater than something, it’s the delight that comes with being a part of Miller’s progress. I’ve seen the corporate evolve in methods I by no means may have imagined after I began, and it’s rewarding to know I’ve had a hand in that progress.

Q: How would you sum up your profession at Miller?

The three phrases I’d use are rewarding, evolving and fulfilling.

It’s been rewarding as a result of I’ve had the possibility to study, develop and be a part of one thing that’s all the time transferring ahead. It’s evolving as a result of the know-how and the best way we work have modified a lot, and I’ve been in a position to develop together with it. And it’s been fulfilling as a result of the work issues – you’ll be able to see the outcomes, take delight in them and know you’ve contributed to the corporate’s success.

I nonetheless smile after I take into consideration my dad speaking about machines that ran themselves. That concept actually caught with me and got here to form my complete profession.



Tags: CareerCarrierCuriosityMikeShapedTechnology
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